Contact us 

Financial Advice

Industry Fund Services provides advice licensing services to a number of industry super funds. 

As IFS-licensed advisers are located within the industry super funds, IFS is unable to book appointments for members.  This is part of the service offered by your fund.

Here’s what to do if you have an enquiry:

  • If you’d like to obtain financial advice, please contact your super fund directly to request an appointment with a financial planner
  • If you are a member of SuperSA and wish to speak with our dedicated SuperSA advice team, please contact 1300 162 348
  • If your query relates to financial advice that you’ve previously received from Industry Fund Services, please contact us 
  • If you are considering switching your super to an industry super fund, follow this link for some help in selecting a fund that suits your needs.

AUSfund Member Services

For all AUSfund member enquiries, please call 1300 361 798 or visit ausfund.com.au

If calling from outside Australia, phone + 61 3 9067 2525. 

Please Note: We are currently experiencing extreme volumes of calls due to withdrawal enquiries as a result of COVID-19. If your enquiry is not urgent we request you call back at a later date or email us at admin@ausfund.com.au. There may be some delays in responding to your enquiries and we thank you for your patience.

For information about COVID-19 early release claims, including processing times and how to apply, click here.
 

Business Services

If you are from an industry super fund or other organisation and would like to know more about our services, please contact:

Financial Advice Solutions:

Adrian Gervasoni
Executive Manager, Advice Solutions
03 9657 4305
agervasoni@ifs.net.au

Unpaid Super:

Alison McIvor
Executive Manager, Unpaid Super
(03) 9923 7123
amcivor@ifs.net.au

IFS Insurance Solutions:

Nick Galanakis
Executive General Manager
info@ifsinsurance.com.au
Visit ifsinsurance.com.au

AUSfund:

Kate Brown
Product Manager
KBrown@ifs.net.au

For all AUSfund member enquiries, please call 1300 361 798 or visit ausfund.com.au

Media enquiries

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