As a trusted partner to super funds for almost 3 decades, we bring to bear our deep expertise, collective scale and integrity, to help you find, create and deliver the solutions that matter, and deliver outcomes for your members. From solution design to assembling the best vendors in the market – we can help you.
IFS is not just another service provider. We create deep partnerships with our partners, to understand your needs, your goals and ambitions for your members. We are purpose driven, and believe that your success is our success.
Our unique experience, collective viewpoint and purpose-driven integrity allows us to provide you with tailored, practical and actionable advice that you can trust.
Risk and compliance practices
operating and advice model transformation
vendor procurement and management
go-to-market service propositions and member communications
member education models
unpaid super recovery programs
automated unpaid super data matching
Together, we can co-create bespoke solutions to empower your financial help, education and advice services to your members, and positively engage with employers to recover the super your members have earned through:
General, simple, intrafund and comprehensive financial advice
Robo and hybrid digital advice solutions
data analytics to identify issues and solutions
employer health checks and engagement programs
specific employer super shortfall initiatives, such as health checks or education
optimise unpaid super recovery processes, at scale.
Through our experience and scale, we can help you rapidly respond to issues to serve your members. Our practical, hands-on approach makes us a valuable partner in uncertain times.
deploying support staff into your call centres and admin teams when unanticipated or volatile member service needs arise, like those during a pandemic, natural disasters or integration of fund mergers.
Creating rapid, focused financial advice teams to address acute member issues like investment switching during market volatility or super early release.
Work directly with the experts in your field. We know super, we understand your challenges and we share your member focus. We bring insights and experience from our network of super fund partners.
This makes our team the ideal partner to help fill a knowledge or capability gap. Working together, we can help you solve for your members, and make the complex simple.
We’ve always taken a hands-on approach to co-develop solutions. From strategic advice, to vendor selection and project management, we’ll help you build, implement and optimise the right model for your members.
We bring the knowledge, and integrity to give you the real story – every time, so that you can deliver for your members.
We share your goal: to help your members retire with confidence and dignity. We advocate for what’s right, and we do the right thing – always.
Our focus is on helping you achieve the best outcomes for your members – and we aren’t afraid to think outside the box, challenge conventions and be a voice for positive and purposeful change.